Support
This Support Guide is meant to help you resolve common issues that you might encounter on Sway.
Recommendations
- Search this Support Guide for your issue and try the suggested solutions
- Search the Docs to better understand concepts you have questions about
- If you can't find the answer, open a ticket via Discord or email
Contact Methods
- Discord: Go to the "open-ticket" channel here and click "Create ticket"
- Email: Contact us directly at support@sway.fun
Important Reminders
- Never share your wallet, seed phrase, password, or private key with anyone
- If someone directly reaches out to you, assume they are a scammer
- Always check the full URL of any website or email you interact with
- We will not be responsible for any loss of funds due to neglect or social engineering